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Read our terms and conditions and privacy policy here. If you have any questions or suggestions, please do not hesitate to contact us personally.




As a service provider, according to Section 7(1) of the German Telemedia Act, we are responsible for our own content on these pages in accordance with general law. According to §§8 to 10TMG, as a service provider we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general law remain unaffected. Liability in this regard is only possible from the point of time when we become aware of a specific legal violation. We will remove this content immediately upon becoming aware of such legal violations.


Our offer contains links to external third-party websites on whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. Only the respective provider or operator of these  pages is responsible for the content of their linked pages. The linked pages were checked for possible legal violations when the link was established. No illegal content was found at the time the link was created.

Permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of legal violations, we will remove such links immediately.


The content and works on these pages created by the website operator are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this website are only permitted for private, non-commercial use.

Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular, contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we would ask you to notify us accordingly. As soon as we become aware of any legal violations, we will remove such content immediately.


Complaints procedure via online dispute resolution for consumers (OS): We are not willing and not obliged to take part in a dispute settlement procedure before a consumer arbitration board.

Photo credits

Photo credit: snorkel-and-diving-scuba-mask-on-a-rock-near-the-sea – Photo by Viktor Hanacek

Terms and Conditions/Data Protection

Terms of Service

  1. Registration
    a) Registration for BCU courses or training can be made in person, in writing, by telephone, fax or e-mail. After registering the participant receives a confirmation of registration. By registering, participants commit themselves to taking part in the course.
    b) If a one-to-one lesson is agreed on, the dates are scheduled with the participant and made binding in the training confirmation or contract.
  2. Resignation
    a) Withdrawal from a registration must be received by BCU in writing no later than 10 days before the start of the course or training.
    b) If the participant cancels later than 10 days before the start of the course, if he does not show up for the course or training or if he or she ends their participation early, the agreed course fee is due in full.
    c) In the case of one-to-one tuition, both the agreed number of hours and the mutually agreed dates are binding for both parties. In the case of an undefined number of lessons, withdrawal from one-to-one lessons can be declared in writing four calendar weeks before the end of the course.
    d) If a change of lecturer or trainer is necessary, this does not entitle the participant to withdraw from the contract.
  1. Prevention
    a) If the participant misses lessons through their own fault, there is no entitlement to compensation.
    b) If participants of a one-to-one training are prevented from participating, in exceptional cases and in the event of early cancellation, i.e. at least 24 hours in advance, an alternative appointment can be arranged. There is no entitlement to an alternative appointment. The invoice is always based on the originally agreed date.
  1. Payment terms
    a) The course fees are to be transferred to our account immediately after invoicing without any deductions and stating the invoice number.
    b) If a training course is charged monthly based on the number of lessons held, the fees are to be transferred to our account immediately after the invoice has been issued, without any deductions and with the invoice number.
  1. Conducting the lesson
    a) The lessons are carried out as determined with the participant and, if necessary, as described in the curriculum. However, BCU reserves the right to make changes provided these do not contradict the course objectives.
    b) BCU reserves the right to postpone the starting times and change the teacher in the event of a teacher being absent.
    c) BCU reserves the right to postpone or cancel a class for reasons for which BCU is not responsible. These reasons can be, for example, the teacher’s illness or insufficient attendance. In these cases, the participants will be notified and fees already paid will be reimbursed. Further claims on the part of the participants, in particular claims for damages of any kind, are excluded.

In-house training

  1. In-house training
    a) For in-house training courses, the provisions of the BCU General Terms and Conditions apply, unless otherwise agreed in the contract concluded with the participant.
    b) On request, BCU can hold training courses in the customers’ company. The prerequisite for these courses is that a suitable room with a blackboard/ whiteboard and flipchart is provided free of charge.
  1. Withdrawal and cancellation
    a) Withdrawal from an in-house training course must be made in writing no later than 14 days before the start of the training.
    b) If one or more in-house training courses are canceled or postponed indefinitely, BCU will charge a cancellation fee of €20.00 for each participant registered for the current training in question.
    c) If the contract is withdrawn less than 10 working days before the start of the training, then 50% of the agreed order value is due.
    d) If the withdrawal occurs less than three working days before the start of the training, 100% of the order value is due.
    e) A change of lecturer does not entitle to withdraw from the contract.
  1. Prevention
    a) If an appointment is postponed at the customer’s request, the invoice will be issued on the originally scheduled date.
    b) If participants in an in-house training course are prevented, an alternative date can be agreed in individual cases and in the event of early cancellation, at least three working days in advance. The invoice will be issued on the originally agreed date.
    c) There is basically no entitlement to compensation for missed or canceled lessons at short notice (less than three working days in advance).
  1. Payment terms
    a) Invoices are issued for all extensive training courses, either at the beginning or at the end of the course, depending on the agreement. Training courses that are continued indefinitely will be billed at the end of the month according to the teaching units held.
    b) All training courses are payable immediately after receipt of the invoice without deductions.


  1. Data protection
    a) BCU undertakes to maintain secrecy concerning information – of whatever kind – about a participating person as well as about the client’s internal business and company matters.
    b) By registering, the participants declare that they agree that data relevant to the respective training course will be stored electronically.
  2. Teaching material

Teaching materials may not be reproduced without the written consent of BCU.

  1. Liability
    a) BCU is not liable for loss or theft of objects brought along by course participants.
    b) BCU is only liable in the event of intent or gross negligence.
    c) All events are well prepared and organized by our lecturers and trainers. In case of advice provided by BCU used for further exploitation BCU is not liable in any way.
  1. Severability Clause

These conditions remain binding, even in the event of some provisions being ineffective.

  1. Dispute resolution for consumers

Procedure for online dispute resolution for consumers (OS): We are not ready and definitely not obliged to accept a dispute settlement procedure before a consumer arbitration board.

  1. Place of performance

The place of performance is the interested party. The place of jurisdiction is Regensburg.